Success stories

Success story #1

dgstay service accounts for 50% of all orders

accor

UK, EU, Northern America

Number of hotels: over 300

achievements

Solution design is tailored in accordance with Accor brandbook Go Green Skip The Clean Pre-arrival function Upsale function

statistics

Room Service revenue and average check increased by 15-30% Dgstay penetration over 50% from the total number of room service orders Order-taking times decreased by 10 times from 5 minutes to 30 seconds 50-60% less guest requests to the reception desk

Success story #2

new level of room service experience

LOTTE HOTEL

Northern Europe

Number of rooms: 300

achievements

Solution design is tailored in accordance with Lotte brandbook Multi-language (English, Arabic) Integration with voice assistance and hotel system

statistics

Room Service revenue via Dgstay accounts for 15-20% of total room service sales Average check for the room service has grown by 10-20% y-o-y Order-taking times decreased by 10 times from 5 minutes to 30 seconds 30-40% less guest requests to the reception desk

Success story #3

dgstay service accounts for 50% of all orders

accor

UK, EU, Northern America

Number of hotels: over 300

achievements

Solution design is tailored in accordance with Accor brandbook Go Green Skip The Clean Pre-arrival function Upsale function

statistics

Room Service revenue and average check increased by 15-30% Dgstay penetration over 50% from the total number of room service orders Order-taking times decreased by 10 times from 5 minutes to 30 seconds 50-60% less guest requests to the reception desk