Dgstay helped us digitize our services and make them as accessible and convenient for the guests as possible. The shorter the guest’s service journey, the more compelled they feel to use it. Thanks to the Dgstay solution, our room service revenue saw a 30% growth in just 3 months.
Stefano PUCCINI
General Manager
The app is multilingual, and now we can welcome more guests from all over the world. We understand each other better—c'est merveilleux! This, together with other smart features of Dgstay, levels up our hospitality and creates drastically new guest experience.
Breaking communication barriers
Reducing staff workload
Leonardo Buzov Vulas
Director of Sales & Marketing
In the post-pandemic era, our business was bound to change. Dgstay made our interaction with guests much more touchless. For example, the number of reception requests dropped by 40%. All the requests are now closely tracked in the app, which makes our service more personalized. This approach is a hallmark of any hotel that moves with the times.
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We began using Dgstay before the start of the high season and saw that we no longer needed so many copies of our print materials. It saves 45% of our promotion budget and contributes towards sustainable management, which is one of our chain’s priorities.
Keeping up with green initiatives
Monitoring metrics promptly
Giada Melegoni
Front of House Operations Manager
I’ve never imagined that business can be this transparent! Advanced metrics provided by Dgstay streamlined the work of both the staff and the management and made it much easier!
Manage every aspect on one platform
Leonardo Morales
Room Division Manager
The thing I love about Dgstay is that it’s so much more than just a digital services menu. It is also a flexible sales channel that I can manage quickly and easily. It takes just a couple of clicks to add an item or to move it to the stop list. Now my guests see only the relevant information.
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